While enormous amounts of time and money have been invested in office automation hardware and software, the needs of the employees using these tools have been largely ignored. The result is a series of mismatches between the human operator and the things in his or her work environment. This subject of this book, the applied science of ergonomics, deals with attempts to resolve these mismatches, to imporve the fit between person and environment. The intelligent application of these ergonmic principles will benefit both the individual employee, in terms of reduced health complaints and increased quality of working life, and the employer, in terms of increased productivity. Written for the manager, this book will help him or her understand the basic underlying issues, in order to make the best decisions with the information at hand, both now and as the field develops.